Refund policy

Last Updated: 01/01/2024

Thank you for shopping at Miracle Record LLC/FRQNCY. We appreciate your business and want to ensure a transparent and fair experience. Please review our return and refund policy below.

Digital Products:

Due to the nature of digital products, all sales of digital content, including guided meditation sessions and sound therapies, are final. We do not offer refunds on any digital products purchased through our website. We encourage our customers to review the product descriptions and previews (if available) before making a purchase.

Subscription Services:

Subscription fees for our digital content services are non-refundable. Subscribers can cancel their subscription at any time, but no refunds will be issued for any remaining portion of the subscription term. The cancellation will be effective at the end of the current billing cycle.

Physical Products:

If you receive a physical product from us that is damaged, please contact us within [Specify Number of Days] days of receiving the product. To process a return or exchange, send an email to hello@frqncy-health.com with a photo of the damaged item and your order details. Once we receive and validate your claim, we will process a refund or exchange as per the situation.

How to Contact Us:

If you have any questions or concerns about our return and refund policy, please contact us at:

We are committed to ensuring the satisfaction of our customers and will do our best to address your concerns.